We decided it was time to post this information as a lot more computer work is coming our way lately. It seems that the first question is how much do you charge. Those of you that have used our handyman services know that we prefer to use a flat charge after a physical visit and have our clients comfortable with the flat amount before we ever start the project. With computer’s it’s not only different from handyman projects; it is a completely different skill set.
Computer fixing is more like a combination of diagnosing, experimenting, setup changes and/or programming changes to try to resolve problems. Of course installing new programs if pretty straight forward, but repairs are tough. So we have come up with some standard ways of charging that doesn’t penalize our clients, for their lack of knowledge, when trying to explain to us the issues they are having. Therefore, before coming out to your house, we will talk through the issues with you on the phone and make sure we fully understand the problem before visiting with you.
To answer your first question our charges: Continue reading »